Based in Brisbane, Andy Pudmenzky is a marketing consultant with over two decades of experience in web technologies, marketing, graphic design, theatre audio / visual and event management. | More...
This post is certainly a little different from my usual Marketing or CX (Customer Experience) pieces, but a number of people have asked me about this over the years, so […] Read More
Most self storage space estimators follow the same design – where your storer uses a long, often non-mobile friendly form, to enter their items & work out how much storage […] Read More
The time between a storage unit reservation and move-in day is a great opportunity to make the most of a new storers onboarding experience with you. After all, a memorable […] Read More
As the year begins to draw to a close (wow, can you believe it’s almost November at the time of writing), people are starting to plan their festive season holidays, […] Read More
In nearly all cases, regardless of where it came from, a lead costs money. Be it a Facebook lead, someone who clicked on your Google Ad, someone who got your letterbox […] Read More
I recently had the pleasure of presenting at the Self Storage Association of Australasia’s (SSAA’s) 2018 Convention, which was held at the Brisbane Convention & Exhibition Centre. My presentation, titled […] Read More
Now that we understand the importance of the customer journey and have mapped our touchpoints with an emotional state, it’s time to make some improvements – but where to start? […] Read More
A recent We Are Social Global Digital Statshot shows that over 51% of web visits are now performed on mobile, with an Ericsson report from June 2017 highlighting that video […] Read More
Part 2: Creating Content and Driving Emotion Touchpoints and Content In Part 1, we looked at the importance of the customer journey and outlined the stages a customer moves through as they […] Read More
A Customer Journey is the term given to the complete experience that a customer goes through when interacting with your company and brand. While many companies spend time reviewing parts […] Read More
Just like in 2024, I recently attended the CAPO 3-lift National Powerlifting[..]
I recently visited Shep’s Mound at Sydney Airport (Mascot) for a bit[..]
I recently ventured over to Japan to see the country in summer[..]
